Q: Where can I buy Pebbell GPS Tracker?A: Pebbell devices are currently available through our HoIP Pebbell Store. Pebbell devices are also available thru our resellers/distributors around UK and Europe. We are signing new local sales points in near future so please chack back for updates and signup for a newsletter to receive the latest information
Q: What is an Pebbell GPS?
The Pebbell GPS is designed for families to stay connected with their loved ones. Pebbell GPS provides a simple yet effective voice communication and locating mechanism to enhance and protect their everyday lives. It uses GPS for premium location capabilities and GSM network to transmit those positions to a web-based portal to view those positions. Our Mobile Network capability utilizes for the industry’s best UK coverage. Our unique design provides a one button calling and SOS feature that is pre-programed with a designated phone number, making it easy for the child to connect with their caregiver immediately. The Pebbell GPS is also extremely useful for the elderly and special needs customers that require a similar solution.
Q: Will the Pebbell GPS work anywhere?The Pebbell GPS is dependent upon two technologies – GPS (Global Positioning System) and cell phone (GSM). Anywhere you can receive both a GPS signal and have cell phone reception, the product will work. The subscription plans that are available through Pebbell GPS are based on usage in 32 EU Countries.
Q: Does the Pebbell GPS work the same in all locations?
Q: Can anyone track my Pebbell GPS?No. you will be able to list the 3 trusted individuals that you want to receive alerts. You can change or edit these individuals at any time as needed.
Q: What happens if there is no 2G or 3G coverage in the area?
The product will not work in any area that does not have 2G or 3G coverage.
Q: How far will the Pebbell GPS locate? If my child left our town or gone Scotland, will it tell me?
Our system is designed to locate the Pebbell GPS anywhere in the UK (also EU) If the product enters an area without GSM coverage, the GPS feature will not be able to report its current location until it re-enters an area with network coverage. If you travel outside your respective country, then the product will use the roaming partners to transmit the products location. Please note that no roaming charges will apply in EU (HoIP SIM)
Q: Pebbell Geo-Fence - how does it work?
Pebbell Geo-fencing is the practice of using global positioning (GPS) to define a geographic boundary. Then, once this “virtual barrier” is established, the administrator can set up triggers that send a text message, email alert, or app notification when Pebbell device enters (or exits) the specified area.
The use of a geo-fence is called geo-fencing, and one example of usage involves a Pebbell device user entering or exiting a geo-fence. This activity could trigger an alert to the device's user as well as messaging to the geo-fence operator. This info, which could contain the location of the device, could be sent to a mobile telephone or an email account.
Q: How many contacts can be added to my device?
The Pebbell Tracker can store three emergency contacts. A SOS text message is sent to all the registered contacts that contains key information about the status of the device as well as a Google Maps link, which shows the location of the wearer at the time of activation. The Pebbell’s two way speech also allows the wearer to talk into the pendant and directly communicate with their contact. If the first number doesn’t answer the phone then the device will continue to dial the 2nd contact and in turn the 3rd contact.
Q: What method does the device use to send SOS alerts and make emergency calls?
The device comes with a roaming SIM card with £10 credit allowing you to quickly get to grips with the tracker. In order to maintain connectivity the SIM must be topped up. A roaming SIM guide is provided with your product to help you out with the top up process.
Q: I am currently using an iPhone. Will it work with my phone?
Yes, the device tracks to any smartphone. In order to receive location data. Map data is accessed through a linked text message
If the time limitation of one (1) year from the date when the hardware was purchased is in non-compliance with mandatory law, we offer a limited warranty in accordance with the minimum permitted by mandatory law.
For full details on what is covered
under the limited warranty, please see the Terms & Conditions received with
accurate is GPS location?
U-blox 7 GPS modules are able to obtain accuracy down to 5 -15m depending upon many environmental factors.
Q: I have a question that's not answered below. What should I do?
A: If you have a question, please send it here. We'll be happy to answer any queries you may have.