HoIP Telecom

    UK's best National Roaming Network Coverage

Delivery & Returns

Delivery Standard
  • £3.95 per SIM card basket of 1 or more SIM items
  • £6.95 per Pebbell /Tag-Way basket of 1 or more Pebbell /Tag-Way items
  • 5-7 working days (Mon-Fri excl. public holidays) to UK Mainland
  • 5-7 working days to Northern Ireland, Scottish Highlands & Channel Islands


Non- standard
  • Items that are too large, heavy or delicate for standard delivery
  • May result in longer delivery times or higher delivery costs
  • Check delivery information at the bottom of each product page


Returns Standard

· Return product within 14 days for a refund, replacement or exchange

· Email sales@hoip-telecom.co.uk to confirm return address

· Product must be returned in resale (new and unused) condition

· If faulty or damaged, product must be returned in original condition

· Post package to return address

· Receive confirmation of receipt, plus refund, replacement or exchange


Non standard

· If product is too delicate, or too large or heavy for delivery via Royal Mail (over 61 x 46 x 46cm or 5kg), contact us at sales@hoip-telecom.couk to arrange collection

· These items are non-returnable, unless damaged, faulty or not as described:

· Products that have been personalised for you

· Made to order products

· Perishable or wearable items such as incontinence pads

· Check returns information at the bottom of each product page

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